Aleenta Resort & Spa Phuket Phangnga is a member of Small Luxury Hotels of the World and set on a white beach facing the beautiful Andaman Sea. Aleenta is a mixed experience, but where you remember the great things. The rooms are uniquely designed and I especially liked the Ocean View Loft Suite which I stayed in. Bedrooom upstairs, living room downstairs and easy access to the swimming pool right outside the room. As said, Aleenta is a mixed experence. While the rooms are great, the service can be a frustrating experience. English level is not good enough, lots of misunderstandings and should surely be improved in all departments. An example was the restaurant where I had to walk to the front desk to explain what I needed. The food at Aleenta is very good, but the portions are very small. Their thai food is highly recommended, but their 3 courses set menu is not enough for most people, at least not for me.
Aleenta is a really nice resort I can highly recommend, but when you are a member of SLH you must have staff with a minimum level of English to communicate clearly. As soon as they get this right it’s definitely worth it’s membership of the prestigious organization.
My opinion: Good+ experience.