Four Seasons Hotel Hangzhou at West Lake

Four Seasons is one of favourite hotel brands because they still haven’t disappointed me. Four Seasons Hangzhou at West Lake didn’t either. In fact, it exceeded my expectations. It all started when I arrived at the hotel, and the director of rooms welcomed me. I was offered a welcome drink and a cold towel while we did the welcome procedure. After that, I was escorted to my premier room. The room was brand new and with a nice design.

The room featured a 37 inch flatscreen Tv, DVD-player, sitting area and a beautiful bathroom with a large bath tub. What I always like about Four Seasons is that you can count on extraordinary service, but this hotel exceeded my expectations. All staff were very professional, and their English skills were very impressive. I had a nice spa treatment in their beautiful spa, and it’s highly recommended. Overall a great Four Seasons experience in one of the most beautiful cities in China.

My opinion: Great+ experience.