I arrived at the hotel with a taxi from the bus station, and I was immediately escorted to the club lounge where they did the check in before being escorted to my suite.
I stayed in an executive suite, and it was very nice. Contemporary modern design, two flatscreen TVs and a great bathroom. The bed was too hard, and it’s something G Hotel has to look into. The internet is free and without a password. The speed was acceptable, but not high speed.
The most important thing in a hotel is always the service. The service here was like a typical business hotel, and I missed the personalised service. Most staff were friendly and smiled, but that was about it. The facilities were very good with a nice swimming pool and gym.
Overall a good business choice in Penang in a design hotel, but for the well travelled luxurious traveller, it’s not an experience.
My opinion: Good experience.