I stayed in a standard deluxe room and it was one of the smallest rooms I’ve stayed in. There was no welcome amenities as the first Relais&Chateaux, not even a single bottle of water. The design was great though, but the missing bathtub in the bathroom made the overall room impression quite average. Very comfortable tough and I was excited to experience the food. The dinner and breakfast was great and close to Michelin level, but the Michelin Guide doesn’t cover Slovenia. The service was overall OK, but I wasn’t too impressed with the staff. They wasn’t warm and attentive as I expected in a Relais&Chateaux property. The property itself is a castle and very unique and beautiful. That’s what I loved about Grad Otocec and it’s definitely worth the Relais&Chateaux status, just don’t expect excellent rooms or service.
My opinion: Great experience.