I arrived at the hotel, and the Italian hotel manager greeted me. He recently joined the hotel after having worked for Shangri-La in Ningbo.
They upgraded me to a Horizon Executive Room which was very nice. It felt like a suite and featured 58 square metres with a very comfortable bed and extremely nice bathroom design with a Tv. The view of the Taipei 101 from the room is fantastic and so is the complimentary wireless internet.
The facilities in this hotel is top class. I went to the Health Club, and there are a sauna, jacuzzi, swimming pool and great gym facilities.
Service is the most important thing in a hotel, and the service here were fully up to my expectations. It was great. They were helpful, professional and attentive. An example is that the receptionist followed me all the way to the airport bus and waited for me until the bus came because she wanted to make sure I got to the airport in the time since I was a little late. Wonderful, if you read this: Thank you once again.
Overall I don’t think you can find a better choice in Taipei since they don’t have any of the very best in the world. This hotel can fit people with the highest standards and while you might not have an unforgettable experience you will not be disappointed.
My opinion: Great experience.