The French hospitality group Accor recently took over Hotel Ivoire and named it Sofitel Abidjan Hotel Ivoire. Hotel Ivoire was originally build by Moshe Mayer in 1963 and was beautifully renovated in 2011. The hotel is today by far the best business hotel in Abidjan. Pullman (also managed by Accor) is very tired and the other alternatives don’t come close to Sofitel’s quality.
I got a great impression of Sofitel right from the beginning. Highly unusually, the hotel offers a welcome drink which you don’t find in many business hotels. A fantastic local chocolate drink and a local snack before you are escorted to your room. I stayed in a local room which was unusual for a Sofitel with it’s contemporary design, ultra-comfortable bed and high speed internet access. Although Abidjan was surprisingly developed compared to most African capitals, this hotel is an escape and a step into western comfort. The bathroom had a combined bathroom with shower and lovely Hermes products which are found in many Sofitel hotels and the world famous Burj Al Arab hotel in Dubai.
The service is always important and it was better than I expected. The hotel is well run by Sofitel and they have done a great job in training the staff. Although there still is space for improvement among some of the staff, I was surprised with their English level and how well they were trained. I consider the service level better than some of the Sofitel hotels I’ve stayed in the past. The challenge would be to train the staff further to provide even better and more professional service. With 209 rooms total and up to 400 guests, Sofitel Abidjan Hotel Ivoire feels like a medium sized business hotel and there will always be people around 24/7 to take care of your needs. The hotel helped me with a few special requests and I was delighted to have a mosquito net in my room as the amount of malaria in The Ivory Coast is among the highest in the world. Also a plus to the hotel for having a great Euro to CFA exchange rate with no or very little commission. The hotel also has an ATM that worked perfectly in case this is a concern for your trip to Abidjan.
The hotel is set in a quiet location a short drive from the downtown in beautiful surroundings. The rooms have incredible views and the outdoor swimming pool is a lovely place to relax in the afternoon. Business travelers can count on excellent facilities as a 1650-seater auditorium and guests can also enjoy a great gym to workout. A 18-hole course can be found close to the hotel and it’s hard to find anything missing in this hotel.
My stay ended with a lovely breakfast with a large buffet selection which included Evian water and an open air egg station. The buttom line is that this hotel definitely is one of the top hotels in West Africa and a safe choice when traveling to Abidjan.
My opinion: Great experience.