I arrived in the afternoon and received a warm welcome by the receptionists. After a short registration I received an escort to the room. Because of my Platinum status with Starwood I received an upgrade to a Caroline Astor Suite. Named after the wife of the St. Regis founder. It had the typical classical St. Regis design which was quite similar to their properties in China. Comfortable bed, welcome amenities, freestanding bathtub and separate sitting area.
With 299 rooms I did not have any expectations for personalized service as that is impossible with nearly 600 guests. The service was instead very professional and the butler service was some of the best I’ve seen from St. Regis. Very well trained and with attention to details. The facilities was 5 star as you would expect in a St. Regis and it would be hard to find a better business hotel.
Overall a truly great St. Regis experience. Well-trained staff, professional service in a true 5-star hotel with excellent facilities.
My opinion: Great experience.