The check in went very fast where I was upgraded to a Jane Astor Suite because of my Starwood Preferred Guest Platinum status. I arrived in the suite and it was great with many classical elements. My suite had a bath tub, but most rooms in this hotel don’t and that information was a surprise for me. The service was very good as said because you can count on well trained and professional staff. They were not extraordinary, but up to the standard I expected from St. Regis. This hotel needs better facilities though, the gym was disappointing and they don’t have a swimming pool.
Overall it was a St. Regis experience as expected. Service not as good as in Europe and Asia, but the very classical design makes it up.
My opinion: Great+ experience.